Legal Terms

General information

This site is the property of Vulli S.A.S.
Statute: SAS
Address: 1 avenue des Alpes - 74150 RUMILLY
Person in charge publication: Caroline NEVES
This site was created by: lagence81.fr
Hosting: online.net

Royalties

The totality of the elements of the www.sophielagirafe.fr site, in particular the texts, presentations, illustrations, photographs, tree structures and formatted are, except public documents and complementary precise details, the exclusive intellectual property of Vulli S.A.S. or its partners.

For this reason, their representations, reproductions, overlaps, diffusions and repeat broadcasts, partial or total, are prohibited in accordance with the provisions of the article L. 122-4 of the Code of the intellectual property. Any person proceeding to it without being able to justify of an prior approval and express of the holder of these rights incurs the sorrows relating to forgery offence envisaged with the articles L. 335-2 and following of the Code of the intellectual property.

Moreover, the representations, reproductions, overlaps, diffusions and repeat broadcasts, partial or total, of the database contained in the www.sophielagirafe.fr site are prohibited under the terms of the provisions of the law n°98-536 of July 1, 1998 relating to the legal protection of the databases.

In any event, on any authorized copy of whole or part of the contents of the site, will have to be reproduced the mention all rights reserved “Copyright 2014 Vulli”.

Advertising nature of the contents

In any event, Vulli S.A.S. informs if necessary the Net surfer of the advertising nature of the contents of the www.sophielagirafe.fr site.

Privacy Policy

The company VULLI SAS greatly values the protection of your personal data. As such, we wish to inform you via this data protection policy of the way in which we collect and process these data. Unless express consent is required by the laws of your country in the area of personal data protection, by using these Supports (as defined below), you hereby consent to us collecting and using your personal data in the manner described in this Policy

Who controls the processing of your personal data? Who is responsible for them?

The controller of the personal data collected when you use this Site is the Company VULLI S.A.S, 1 Avenue des Alpes, 74150, Rumilly, France.

Your Data are processed by staff and employees of VULLI SAS entrusted to:

  • Manage the Website
  • Manage support, to answer all of your questions
  • Manage contests
Furthermore, your Data may be communicated to subcontractors, service providers or other third parties within the scope of our business and for the purpose of processing.
 
All of the aforementioned subcontractors, service providers, Partners or other third parties are bound by contractual obligations to respect the confidentiality and protection of the Data and to process it only for the purposes for which it was transmitted to them.
 
Your Data could be transferred to any purchaser or other successor, in particular, in the event of a merger, transfer, restructuring, reorganisation, dissolution or other sale or transfer of all or part of the assets of the www.sophielagirafe.fr website due to uncertainty or bankruptcy, liquidation or other processes in which Data from users of the www.sophielagirafe.fr website may be some of the assets sold.
The Website may contain links to other websites and social media platforms managed on third-party servers, by people or organisations over which VULLI SAS does not have any control. As a consequence, we cannot be held liable under any circumstances for the way in which your Data are stored or used on these third-party servers. We recommend that you review the privacy policy applicable to each third party website that you access via this Website to understand how your Data will be used.


  What does this privacy policy apply to?
This personal data protection policy applies to all of the websites, online competition/prize draws, and any other online initiative belonging to the company VULLI S.A.S and resulting in the collection of personal data (websites and social networks of Vulli, Sophie la girafe, Al'thir, and Arbre magique des Klorofil). As a result, this Policy does not apply to third-party websites, including any that may be mentioned on our Supports via an internet link.


  What information do we collect from you?
With your prior consent, or by virtue of our contractual relationship, and according to the type and purpose of your interaction www.sophielagirafe.fr, when you use our supports, we may collect collect and process all or part of the data that you provide us when filling out forms, contacting our customer service, taking part in our Marketing activities (competitions, lotteries, promotional offers, etc.), uploading content, subscribing to online services (e.g. applications and social network pages) or by sending us correspondence:

  • We will need to ask you for your email address if you want to communicate with us using the contact forms and/or receive our Newsletter
  • We may request Data regarding your identity such as your first and last name, email address, mailing address, and phone number(s)
  • Data regarding your opinion of our products, your age, date of birth, gender (if you decide to communicate this information to us), and photos or videos that you would like to share with us.
  • Data related to your browsing activities. This refers to Data related to the way in which you use the Site including: the IP address, browser used, duration of browsing, search history, operating system used, language, and pages viewed
  • Data regarding your visits to the Website, including traffic data, log files, and other data or communication resources that you use while accessing the Website 
  • Data related to use of social networks when you use their functionalities,

We may also ask you to respond to surveys that we use for scientific and statistical purposes.


   How can you access your personal data? What are your rights?

  • You can browse the Website without providing Data. Where applicable, you may not be able to use some Website functionalities, and in particular, participate in contests (if you are an ordinary user),
  • You can decide to stop receiving the Newsletter as well as our personalised offers. All you need to do is click on the link in the email that you were sent or write to the following mailing address: Société VULLI
  • 1 avenue des alpes 74150 RUMILLY or email address: newsletter@sophielagirafe.fr
In accordance with the provisions applicable to the protection of personal data, and in particular European Regulation 2016/679 on Data Protection (the “GDPR”) as well as Act no. 78-17 of 6 January 1978 called “the French Data Protection Act” and its modifications, you have the right to access and rectify your Data.

In addition, subject to the conditions set forth by said regulations for the exercise of these rights, you have the right to request information on the personal data that we hold concerning you. If you identify an error in this data or consider incomplete or ambiguous, you may also request to correct, complete, or clarify it. You may also have the right to object to your data being used for marketing purposes or communicated to third parties for this purpose or for any legitimate reason. When VULLI processes your personal data automatically based on your consent or an agreement, you have the right to obtain a copy of your data sent to you in a structured and common format. This only concerns personal data that you have sent

to us. When the processing of your Data is conducted on the basis of your consent, you may withdraw that consent at any time. You acknowledge however that processing done before your consent was revoked remains completely valid. Finally, you may ask for the deletion of all of the personal data concerning you that we hold. However, please note that we are likely to keep track of your data for archiving purposes (in particular, when required by law).

In accordance with Article 12.6 of the GDPR, VULLI, as Data Controller, reserves the right to request that you provide proof or your identity in order to exercise these rights. We hereby inform you that the data that can prove your identity will be deleted once we have responded to your request.

You can exercise these rights:
  • by postal mail to the following address: Société VULLI – 1 avenue des alpes 74150 RUMILLY
We have one month to reply to any request regarding the exercise of your rights.


  Do we share your personal data?

Subject to the stipulations in this personal data protection policy or unless we have previously obtained your consent, we may disclose your personal data to employees of the company VULLI S.A.S or our service providers (e.g. our Web agencies that handle certain online transactions on our behalf) and/or business partners for the aforementioned purposes, and only to the extent necessary to fulfil the tasks entrusted to them. These persons may contact you directly based on the contact details that you disclosed to us.
 
Please note that we have a strict requirement that our service providers use your personal data solely to manage the services that we request them to provide. We also ask these service providers to always act in compliance with the applicable personal data protection laws and to pay particular attention to the confidentiality of these data.

    Do we share your information?

Other than as set out in this Privacy Statement or unless we have your prior consent, we may disclose your personal data to employees of the company VULLI S.A.S or our service providers (e.g. our Web agencies that handle certain online transactions on our behalf) and/or business partners for the aforementioned purposes, and only to the extent necessary to fulfil the tasks entrusted to them. These persons may contact you directly based on the contact details that you disclosed to us.

Please note that we have a strict requirement that our service providers use your personal data solely to manage the services that we request them to provide. We also ask these service providers to always act in compliance with the applicable personal data protection laws and to pay particular attention to the confidentiality of these data.


   For how long will your data be held?

Personal data are only kept for the time necessary to fulfil the specific purposes described herein for processing the data, unless the applicable laws stipulate longer or shorter conservation periods

For what purpose are your personal data processed?

We collect and process your personal data for the following purposes:

- to operate and manage the Site, particularly: to provide the services and features that your request on the Site; to improve your browsing experience and to improve the Site;

- to carry out marketing activities, particularly for market research, including: to manage your subscription to our Newsletter; to allow participation in promotions and other initiatives, such as competitions and lotteries; to send you (with your consent, which remains optional), including by email or other electronic media, information and promotional material concerning our products and services, and events organised by VULLI;

- to carry out research and obtain statistics (with your consent, which remains optional);

- for the purposes of improving our products and services;

- with a view to complying with our obligations established by the applicable laws,
rules and EU legislation as well as to establish and defend a legal right.

What are the legal requirements for processing data?

For each specific personal data processing action that we carry out on you, we will let you know if providing the personal data is mandatory from a legal standpoint or necessary to enter into a contract and if it is an obligation to provides the personal data and what the potential consequences are if you choose not to provide them.

Are your personal data stored safely?

Your personal data are stored either in our databases or those of our service providers. Our aim is to always keep your personal data in the safest and most secure way possible, and only for as long as necessary to complete the intended purpose of the data processing. From this perspective, we take the appropriate physical, technical and organisational measures to prevent as far as possible any alteration or loss of your data or any unauthorised access thereto. Nevertheless, please note that no electronic transfer or storage of information can be 100% secure. As a result, and despite security measures that we have put in place to protect your personal data, we are not in a position to guarantee that there will never be a loss, misuse or alteration of data.

How do we use your personal data?

We mainly use your personal data as part of (i) customer service management, (ii) management of our customers/prospective customers, notably for sending our Newsletter, (iii) to manage our marketing activities, (iv) to improve our websites/ manage cookies and (v) to comply with our legal obligations.

 

i. Customer service

 

For what purposes do we use your personal data?

We use your personal data to manage your requests, your complaints and questions related to product guarantees and to assist you vis email, chat, telephone or social media. We may also contact you if there is an issue with your order.

What types of personal data do we use?

We will use the data that you provide to use mainly in the following categories:

> contact details such as name, address, email address and telephone number;

> payment details and payment history;

> order information;
 
> all correspondence in that regard.

Who can see your data?

Your personal data will be available to internal personnel who need to access it as part of their tasks relating to the purposes of the processing outlined in this document. We guarantee that these persons are subject to appropriate security and confidentiality obligations. Your personal data may also be accessed by third-party service providers named by us in order to process the personal data for our account and as per our instructions (as sub-contractors).

➢ What are the legal requirements for processing your personal data?

Processing your personal data is based on VULLI's legitimate interest.

For how long do we hold your data?

We hold your data for three years for the management of this case and to account for legal guarantees.

Your right to object to the processing of your data based on a legitimate interest:

You have the right to object to the processing of your personal data based on a legitimate interest of VULLI. VULLI will stop using your personal data unless we can substantiate the merits of using your data, which supersedes your interest and your rights or for legal reasons.

 

ii. Newsletter

 

For what purposes do we use your personal data?

When you subscribe to our newsletter, we use the data that you have provided to us to send you commercial offers (notably a variety of information about our products, promotional activities, quizzes, stores and online stores) by email once or several times a month. Our offers can be customised according to the age of your child.

What types of personal data do we use?

We use the following categories of personal data:

> contact details such as email, name, first name;

> age of your last child or date of childbirth to personalize our newsletter

For each specific processing of your personal data that we collect from you, we will indicate if providing the personal data is mandatory for legal reasons or required to enter into a contract and if this is an obligation to provide personal data, what the possible consequences may be if you choose not to communicate them.

Who can see your data?

Your personal data will be available to internal personnel who need to access it as part of their tasks relating to the purposes of the processing outlined in this document. We guarantee that these persons are subject to appropriate security and confidentiality obligations. Your personal data may also be accessed by third-party service providers named by us in order to process the personal data for our account and as per our instructions (as sub-contractors).

➢ What are the legal requirements for processing your personal data?

The processing of your personal data is subject to your agreement to receive direct marketing.

It is specified that minors (under 16 years old) may not use our Supports and/or subscribe to our Newsletter without the express consent of their legal guardians. In fact, by subscribing to our newsletter, each user certifies that they are of legal age or, failing that, they have obtained the consent of their legal guardians beforehand.

Your right to withdraw your consent:

Your may unsubscribe from the newsletter at any time:

> either by clicking on the corresponding link at the bottom of the newsletter,

> or by sending us a message via the contact form,
 
> or by emailing the following address: newsletter@sophielagirafe.fr.

For how long do we hold your data?

We keep your data for the purposes of direct marketing until you withdraw your consent; or after three years from your last contact. After this period of time, your personal data will be deleted.

 

iii. Marketing activities

 

For what purposes do we use your personal data?

We use your data when you take part in our competitions, games and promotional offers. Your personal data will be used so that VULLI can contact the participants at the marketing operation for the awareness of the participations, the determination of the winner then to the attribution and the transit of the prize.

What types of personal data do we use?

We use the following categories of personal data:

> contact details such as name, address, email address and telephone number;

> age;

> information provided as part of the operation marketing.

Who can see your personal data?

Your personal data will be available to internal personnel who need to access it as part of their tasks relating to the purposes of the processing outlined in this document. We guarantee that these persons are subject to appropriate security and confidentiality obligations. Your personal data may also be accessed by third-party service providers named by us in order to process the personal data for our account and as per our instructions (as sub-contractors).

What are the legal requirements for processing your personal data?

Processing your personal data is subject to your agreement if you decide to take part in a competition.

Your right to withdraw your consent:

You have the right to withdraw your consent to process your personal data at any time. As the case may be, VULLI may no longer send you the aforementioned services.

For how long do we hold your data?

We will keep your personal data throughout the duration of the competition and up to one year after it ends.

 

iv. Cookie Management and Website Administration 

 We are likely to collect cookies, your IP address and browser type for the purposes of system administration and/or to draw up statistics and improve user experiences by personalizing them, without identifying any other individual information. 

What are cookies?

A cookie is a small file containing text that a website saves on your computer or mobile device when you visit this site. Cookies are widely used to operate a website, or to make it operate more efficiently, as well as to provide information to the website owners. Other technology is used for similar purposes, including data that we save in your browser or device and identifiers associated with your device and other software. 

Subject to the options you choose, Cookies will be stored in the memory of your computer or mobile device, etc. Information collected in this way may be used by the website visited or by a third party service established by a separate owner, such as social media platforms or advertising networks/technologies. 

What type of cookies are we likely to use?

Essential cookies: Some cookies are strictly necessary so that you can use all features of our website. This type of cookie specifically enables you to use the website and connect to your account as expected. Absence of this cookies may cause the degradation of some of the functionality required to navigate on the Website (problems with saving or displaying, etc.). 

Cookies used on the site:

 

  • driftt_sid, driftt_aid : Cookies permettant le bon fonctionnement du module de tchat Drift.
  • tarteaucitron : Cookies d'analyse de traffic Google Analytics Tag Manager et Facebook Pixel
Performance cookies: Performance cookies provide us with information on how you use the website and help us to improve it. These cookies allow us to determine the number of visits and traffic sources so that we can measure and improve the performance of our website. For example, these cookies count the number of visitors to our website and observe how the users travel through it.  

Functionality cookies: Functionality cookies allow our website to remember your preferences, which can help you personalize the content of our website. This type of cookie allows us to highlight products and services that we feel would be interesting and relevant to you. In this way, we can remember you when you return to our website and provide you with the best possible user experience. 

Targeted advertising cookies: These cookies enable us, among other things, to display the most relevant ads to you offering information, deals and promotions depending on your browsing habits and the way in which you interact with our websites. We can also present you with more relevant website content, which matches your interests and preferences. These cookies may be installed on our Website by our advertising partners. They do not store personal data directly, but are based on the unique identifier of your browser and internet device. If you do not authorise these cookies, your advertising will be less targeted.
 
Social networks

The site may also rely on certain services offered by third-party sites to improve the website’s interactivity. This includes:
 
- Sharing buttons (Twitter, Facebook, Google +).
- Lists of tweets and Facebook posts.

Our site does not have any influence on how these third-party sites use your personal data. For this reason, please refer to their privacy policy.
- Twitter – Privacy policy
- Facebook – Privacy policy
- Google – Privacy policy
 

For what purposes do we use your personal data? 

We use cookies:

  • to make our Website operate in accordance with your expectations,
  • to secure your browsing and improve your user experience,
  • to recognise you when you return to our Website, to personalise our content, and memorise your preferences (functionality cookies)
  • to analyse Website traffic and data to measure the number of Website users, to make it easier to use and ensure it has the capacity to respond to your requests quickly (performance cookies)
  • with your consent, we can also use your personal data for marketing and prospecting purposes, in particular, including: associating the cookies located in your browser with your account identifiers in order to display personalised, relevant ads about our products and services when you go to other platforms (such as Facebook) 
  • you can share pages with your social networks, such as Facebook and Twitter.

How do I manage my cookies? 

A banner is displayed at the bottom of the page when you connect to our sites. You can configure your browser to refuse some or all cookies or to request your authorisation before accepting them. Subject to the options you choose, Cookies will be stored in the memory of your computer, smartphone, tablet, mobile phone, etc. Information collected in this way may be used by the website visited or by a third-party service. 

You can refuse to save Cookies on your device and you can do this at any time via your browser software.  If you decide to deactivate cookies, functionality may be limited and your user experience degraded.   

How long will we retain your data?  

We keep your data collected by cookies or beacons for up to six (6) months for audience management and up to thirteen (13) months for others. Beyond the aforementioned retention periods, your Data will be anonymised for storage for statistical purposes only.   


v. Compliance with legal obligations

For what purposes do we use your personal data?

We use your personal data to comply with legal provisions, court rulings and decisions of the authorities. This includes the use of your data to collect and verify accounting data in order to comply with accounting regulations.
What types of personal data do we use?

We use the following categories of personal data:

> customer number

> order number

> name

> postal address

> transaction amount

> transaction date.
 
Who can see your personal data?

Your personal data will be available to internal personnel who need to access it as part of their tasks relating to the purposes of the processing outlined in this document. We guarantee that these persons are subject to appropriate security and confidentiality obligations.

Your personal data may also be accessed by our agents or by third-party service providers named by us in order to process the personal data for our account and as per our instructions (as sub-contractors).

What are the legal requirements for processing your personal data?

Processing your personal data is necessary for VULLI to comply with its legal obligations.

For how long do we hold your data?

We keep your data in accordance with the accounting rules of your country.
 

Observations and suggestions

It is possible to transmit observations and suggestions to the person in charge of the site by the form of contact.

Applicable duty

In compliance with French law no. 78-17 of 6 January 1978 modified by the law no. 2018-493 of 20 June 2018 as amended relating to IT, data files and civil liberties, you have the right of access, rectification, limitation, portability, deletion and opposition and the right to define guidelines on the type of personal data concerning you. In order to exercise this right, you must send us a request accompanied by an identity document to: newsletter@sophielagirafe.fr

Furthermore, if you believe that VULLI is using your data inappropriately, please contact us. You also have the right to submit a complaint to the CNIL (French Data Protection Authority).

Safety

The organising company takes all the necessary precautions to preserve the security and confidentiality of personal data. As such, it undertakes, in particular, not to reuse the collected data for purposes other than those intended, to protect the confidentiality of personal data related to the data subjects and to hold any sub-contractors that it uses to the same obligations, in compliance with the French Data Protection law.

 

Settlement of Consumer Disputes

In accordance with the French Consumer code regarding "the process of mediation of consumer disputes", the customer has the right to use of the mediation service proposed by VULLI S.A.S The designated mediator is CM2C. You can access to this mediation service:
- by electronic way: http://www.cm2c.net/;
- or by post: CM2C - Centre de la Médiation de la Consommation de Conciliateurs de Justice - 14 rue Saint Jean 75017 PARIS


Update

Vulli S.A.S. reserves the right to amend and update, without notice, these legal notices and all elements and products presented on the site insofar as the applicable law allows it. The version published on the Site is the version currently in force. If we amend this data protection policy, we will inform you of the amendments by publishing a link to the amended confidentiality policy on the Site or by informing you via other methods (by email, where appropriate, or if the law provides for it, as long as you have provided us your email address).

Version of 18/05/2021