Legal Terms

General information

This site is the property of Vulli S.A.S.
Statute: SAS
Address: 1 avenue des Alpes - 74150 RUMILLY
Person in charge publication: Caroline NEVES
This site was created by: lagence81.fr
Hosting: online.net

Individual data protection

The consultation of the www.sophielagirafe.fr site is possible without you having to reveal your identity or any other information in personal matter concerning you.

The site begins to respect your private life and to protect information that you communicate to him. In particular, the personal data collected on the site are intended for the single use of this site. They confidential and are treated like such.

Concerning information in personal matter that you would be brought to communicate to us, you profit from a right of access and correction in accordance with the French Informatique and Freedom law n°78-17 of January 6, 1978. You can exert this right at Vulli S.A.S - 6 rue des Glières - 74150 RUMILLY.

Declaration cnil

The www.vulli.fr site was the subject of a preliminary declaration near the cnil recorded under the number of receipt -run.

Royalties

The totality of the elements of the www.sophielagirafe.fr site, in particular the texts, presentations, illustrations, photographs, tree structures and formatted are, except public documents and complementary precise details, the exclusive intellectual property of Vulli S.A.S. or its partners.

For this reason, their representations, reproductions, overlaps, diffusions and repeat broadcasts, partial or total, are prohibited in accordance with the provisions of the article L. 122-4 of the Code of the intellectual property. Any person proceeding to it without being able to justify of an prior approval and express of the holder of these rights incurs the sorrows relating to forgery offence envisaged with the articles L. 335-2 and following of the Code of the intellectual property.

Moreover, the representations, reproductions, overlaps, diffusions and repeat broadcasts, partial or total, of the database contained in the www.sophielagirafe.fr site are prohibited under the terms of the provisions of the law n°98-536 of July 1, 1998 relating to the legal protection of the databases.

In any event, on any authorized copy of whole or part of the contents of the site, will have to be reproduced the mention all rights reserved “Copyright 2014 Vulli”.

Advertising nature of the contents

In any event, Vulli S.A.S. informs if necessary the Net surfer of the advertising nature of the contents of the www.sophielagirafe.fr site.

Privacy statement

The company VULLI SAS greatly values the protection of your personal data. As such, we wish to inform you via this data protection policy of the way in which we collect and process these data. Unless express consent is required by the laws of your country in the area of personal data protection, by using these Supports (as defined below), you hereby consent to us collecting and using your personal data in the manner described in this Policy.

 

Who controls the processing of your personal data? Who is responsible for them?

The controller of the personal data collected when you use this Site is the Company VULLI S.A.S, 1 Avenue des Alpes, 74150, Rumilly, France.


  What does this privacy statement apply to?
This personal data protection policy applies to all of the websites, online competition/prize draws, and any other online initiative belonging to the company VULLI S.A.S and resulting in the collection of personal data (websites and social networks of Vulli, Sophie la girafe, Al'thir, and Arbre magique des Klorofil). As a result, this Policy does not apply to third-party websites, including any that may be mentioned on our Supports via an internet link.


  What information do we collect from you?
With your prior consent, when you use our supports, we are likely to collect and process all or part of the data that you provide us when filling out forms, contacting our customer service, taking part in our Marketing activities (competitions, lotteries, promotional offers, etc.), uploading content, subscribing to online services (e.g. applications and social network pages) or when writing to us:

*contact details such as email address, telephone number and postcode;

*sex (if you choose to give us this information);

*age/date of birth;

*your opinion on our products (if you choose to give us this information);

*photos or videos of you what you wish to share.

It is also likely that we will ask you to answer surveys that we use for scientific and statistical purposes.


   How can you access your personal data? What are your rights?

You can always contact us to check what personal data we hold on you:

- by post to the following address: VULLI S.A.S - 1 avenue des Alpes- 74150 Rumilly, France.

- by email: newsletter@sophielagirafe.fr

 

You have the right to ask for information on the personal data that we hold on you. If you notice an error in the data or if you deem them to be incomplete or ambiguous, you may also ask us to correct them, to complete them or clarify them.

You may also object to your data being used for marketing purposes or shared with third parties for that purpose. When VULLI processes your personal data automatically after you give your consent or sign an agreement, your have the right to obtain a copy of your data transferred to you or to another party in a structured and current format. This only concerns the personal data that you provide to us.

Finally, you may request that we delete all personal data that we hold on you; however, please note that we are likely to retain a trace of your data for archiving purposes (particularly when the law obliges us to do so).


  Do we share your personal data?

Subject to the stipulations in this personal data protection policy or unless we have previously obtained your consent, we may disclose your personal data to employees of the company VULLI S.A.S or our service providers (e.g. our Web agencies that handle certain online transactions on our behalf) and/or business partners for the aforementioned purposes, and only to the extent necessary to fulfil the tasks entrusted to them. These persons may contact you directly based on the contact details that you disclosed to us.

Please note that we have a strict requirement that our service providers use your personal data solely to manage the services that we request them to provide. We also ask these service providers to always act in compliance with the applicable personal data protection laws and to pay particular attention to the confidentiality of these data.

    Do we share your information?
Other than as set out in this Privacy Statement or unless we have your prior consent, we may disclose your personal data to employees of the company VULLI S.A.S or our service providers (e.g. our Web agencies that handle certain online transactions on our behalf) and/or business partners for the aforementioned purposes, and only to the extent necessary to fulfil the tasks entrusted to them. These persons may contact you directly based on the contact details that you disclosed to us.

Please note that we have a strict requirement that our service providers use your personal data solely to manage the services that we request them to provide. We also ask these service providers to always act in compliance with the applicable personal data protection laws and to pay particular attention to the confidentiality of these data.

 


   For how long will your data be held?

Personal data are only kept for the time necessary to fulfil the specific purposes described herein for processing the data, unless the applicable laws stipulate longer or shorter conservation periods.

For what purpose are your personal data processed?

We collect and process your personal data for the following purposes:

- to operate and manage the Site, particularly: to provide the services and features that your request on the Site; to improve your browsing experience and to improve the Site;

- to carry out marketing activities, particularly for market research, including: to manage your subscription to our Newsletter; to allow participation in promotions and other initiatives, such as competitions and lotteries; to send you (with your consent, which remains optional), including by email or other electronic media, information and promotional material concerning our products and services, and events organised by VULLI;

- to carry out research and obtain statistics (with your consent, which remains optional);

- for the purposes of improving our products and services;

- with a view to complying with our obligations established by the applicable laws, rules and EU legislation as well as to establish and defend a legal right.

 

What are the legal requirements for processing data?

For each specific personal data processing action that we carry out on you, we will let you know if providing the personal data is mandatory from a legal standpoint or necessary to enter into a contract and if it is an obligation to provides the personal data and what the potential consequences are if you choose not to provide them.

 

Are your personal data stored safely?

Your personal data are stored either in our databases or those of our service providers. Our aim is to always keep your personal data in the safest and most secure way possible, and only for as long as necessary to complete the intended purpose of the data processing. From this perspective, we take the appropriate physical, technical and organisational measures to prevent as far as possible any alteration or loss of your data or any unauthorised access thereto. Nevertheless, please note that no electronic transfer or storage of information can be 100% secure. As a result, and despite security measures that we have put in place to protect your personal data, we are not in a position to guarantee that there will never be a loss, misuse or alteration of data.

 

How do we use your personal data?

We mainly use your personal data as part of (i) customer service management, (ii) management of our customers/prospective customers, notably for sending our Newsletter, (iii) to manage our marketing activities, (iv) to improve our websites and (v) to comply with our legal obligations.

 

i. Customer service

 

For what purposes do we use your personal data?

We use your personal data to manage your requests, your complaints and questions related to product guarantees and to assist you vis email, chat, telephone or social media. We may also contact you if there is an issue with your order.

What types of personal data do we use?

We will use the data that you provide to use mainly in the following categories:

*contact details such as name, address, email address and telephone number;

*payment details and payment history;

*order information;

*all correspondence in that regard.

Who can see your data?

Your personal data will be available to internal personnel who need to access it as part of their tasks relating to the purposes of the processing outlined in this document. We guarantee that these persons are subject to appropriate security and confidentiality obligations. Your personal data may also be accessed by third-party service providers named by us in order to process the personal data for our account and as per our instructions (as sub-contractors).

➢ What are the legal requirements for processing your personal data?

Processing your personal data is based on VULLI's legitimate interest.

For how long do we hold your data?

We hold your data for three years for the management of this case and to account for legal guarantees.

Your right to object to the processing of your data based on a legitimate interest:

You have the right to object to the processing of your personal data based on a legitimate interest of VULLI. VULLI will stop using your personal data unless we can substantiate the merits of using your data, which supersedes your interest and your rights or for legal reasons.

 

ii. Newsletter

 

For what purposes do we use your personal data?

When you subscribe to our newsletter, we use the data that you have provided to us to send you sales offers by email once or twice a month.

What types of personal data do we use?

We use the following categories of personal data:

*contact details such as email address, telephone number and postcode;

Who can see your data?

Your personal data will be available to internal personnel who need to access it as part of their tasks relating to the purposes of the processing outlined in this document. We guarantee that these persons are subject to appropriate security and confidentiality obligations. Your personal data may also be accessed by third-party service providers named by us in order to process the personal data for our account and as per our instructions (as sub-contractors).

➢ What are the legal requirements for processing your personal data?

The processing of your personal data is subject to your agreement to receive direct marketing.

It is specified that minors (under 16 years old) may not use our Supports and/or subscribe to our Newsletter without the express consent of their legal guardians. In fact, by subscribing to our newsletter, each user certifies that they are of legal age or, failing that, they have obtained the consent of their legal guardians beforehand.

Your right to withdraw your consent:

Your may unsubscribe from the newsletter at any time:

*either by clicking on the corresponding link at the bottom of the newsletter,

*or by sending us a message via the contact form,

*or by emailing the following address: newsletter@sophielagirafe.fr.

For how long do we hold your data?

We keep your data for the purposes of direct marketing until you withdraw your consent; or after three years from your last contact. After this period of time, your personal data will be deleted.

 

iii. Marketing activities

 

For what purposes do we use your personal data?

We use your data when you take part in our competitions, games and promotional offers. Your personal data will be used so that VULLI can contact the participants about a competition, before and after an event, to identify the participants, to verify the conditions of participation, to contact the winners, and to send and monitor the sending or prizes.

What types of personal data do we use?

We use the following categories of personal data:

*contact details such as name, address, email address and telephone number;

*age;

*information provided in the competition.

Who can see your personal data?

The data sent to third parties are only used for the purposes of the aforementioned services, particularly transport companies for sending prizes.

What are the legal requirements for processing your personal data?

Processing your personal data is subject to your agreement if you decide to take part in a competition.

Your right to withdraw your consent:

You have the right to withdraw your consent to process your personal data at any time. As the case may be, VULLI may no longer send you the aforementioned services.

For how long do we hold your data?

We will keep your personal data throughout the duration of the competition and up to six months after it ends.

 

iv. Development and Improvement of the site

 

For what purposes do we use your personal data?

We are likely to collect your IP address and your browser type for the purposes of managing our systems and/or establishing statistics and without identifying any other individual information.

In certain cases, we are also likely to use cookies, which are small files with letters and figures downloaded on your machine when you access our Supports. We mainly use cookies to recognise you when you connect to our Supports again and to display content likely to correspond to your areas of interest.

The default configuration of internet browsers is usually set up to accept cookies, but you can easy change that by modifying the settings of your browser; however, please note that if you choose to deactivate cookies, certain parts of our Supports may not be accessible.

As part of our efforts to optimise our newsletters, we also gather certain data to carry out a statistical analysis. These are used to analyse the behaviour of our subscribers and are used to improve and adapt the design of our mailings according to needs. These data remain confidential:

- the opening rate,

- the click rate,

- the time period the newsletter is opened,

- the browser and the operating system user,

- the type of support used.

 

 

v. Compliance with legal obligations

 

For what purposes do we use your personal data?

We use your personal data to comply with legal provisions, court rulings and decisions of the authorities. This includes the use of your data to collect and verify accounting data in order to comply with accounting regulations.

What types of personal data do we use?

We use the following categories of personal data:

*customer number

*order number

*name

*postal address

*transaction amount

*transaction date.

Who can see your personal data?

Your personal data will be available to internal personnel who need to access it as part of their tasks relating to the purposes of the processing outlined in this document. We guarantee that these persons are subject to appropriate security and confidentiality obligations.

Your personal data may also be accessed by our agents or by third-party service providers named by us in order to process the personal data for our account and as per our instructions (as sub-contractors).

What are the legal requirements for processing your personal data?

Processing your personal data is necessary for VULLI to comply with its legal obligations.

For how long do we hold your data?

We keep your data in accordance with the accounting rules of your country.

Observations and suggestions

It is possible to transmit observations and suggestions to the person in charge of the site by the form of contact.

Applicable duty

In compliance with French law no. 78-17 of 6 January 1978 as amended relating to IT, data files and civil liberties, you have the right of access, rectification, limitation, portability, deletion and opposition and the right to define guidelines on the type of personal data concerning you. In order to exercise this right, you must send us a request accompanied by an identity document to: newsletter@sophielagirafe.fr

Furthermore, if you believe that VULLI is using your data inappropriately, please contact us. You also have the right to submit a complaint to the CNIL (French Data Protection Authority).

Safety

The organising company takes all the necessary precautions to preserve the security and confidentiality of personal data. As such, it undertakes, in particular, not to reuse the collected data for purposes other than those intended, to protect the confidentiality of personal data related to the data subjects and to hold any sub-contractors that it uses to the same obligations, in compliance with the French Data Protection law.

 

Settlement of Consumer Disputes

 
In accordance with the French Consumer code regarding "the process of mediation of consumer disputes", the customer has the right to use of the mediation service proposed by VULLI S.A.S The designated mediator is MEDICYS. You can access to this mediation service :

- by electronic way: www.medicys.fr;

- or by post: MEDICYS - Center of mediation and amicable settlement of the judicial officers 73, Boulevard de Clichy, 75009 - Paris

Update

Vulli S.A.S. reserves the right to amend and update, without notice, these legal notices and all elements and products presented on the site insofar as the applicable law allows it. The version published on the Site is the version currently in force. If we amend this data protection policy, we will inform you of the amendments by publishing a link to the amended confidentiality policy on the Site or by informing you via other methods (by email, where appropriate, or if the law provides for it, as long as you have provided us your email address).

Version of 24/05/2018